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How capitolbet Handles Your Personal Information

This Privacy Policy covers every piece of information capitolbet collects when you open an account, make a deposit via PayPal, Venmo, or Play+, or place a bet — and tells you exactly what we do with it.

PayPal, Venmo, Play+ data handled securelyAccount information protected at rest and in transitYour right to access, correct, or delete dataUS-based account identity verification standardsContact us anytime to update your preferences

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the data we hold on your account, we have three direct channels. Responses to privacy requests typically follow the timeline required by applicable state law. Have your account email address ready when you reach out — it's how we verify your identity before making any changes to your record.

Live Chat Start a chat session from any page while logged into your account. Identify your request as a privacy matter and an agent will route it to our data team.

Email Support Send your privacy request to our support address from the email linked to your capitolbet account. Include your full name and the specific data action you are requesting.

Account Settings Form Navigate to Settings, then Privacy, to submit a formal data access or deletion request directly through your account dashboard without contacting support.

What We Collect and Why We Collect It

capitolbet Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create a capitolbet account, we collect your name, email address, date of birth, mailing address, and the identity documents needed to verify you under applicable state requirements. When you fund your account through PayPal, Venmo, or Play+, we receive transaction reference data — not

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your full payment credentials — which we use solely to process deposits and withdrawals and to detect fraud. We also collect device and browser data, including IP address and session activity, to keep your account secure and to meet state-level compliance obligations. If you contact our
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support team via live chat or email, the content of that conversation is stored and linked to your account record. We do not sell your personal information to third-party marketers. Data shared with payment processors like PayPal and Venmo is limited to what those processors need
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to complete your transaction. Where state law permits, we may share aggregated, de-identified data with analytics partners to improve our platform — that data cannot be traced back to you individually. You can request a copy of the data we hold on your account at any
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time through the Privacy Request form in your account settings.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

DATA HANDLING STANDARDS

How We Protect and Retain Your Information

Data security at capitolbet runs at the account level, not just at the network perimeter. Every connection between your device and our servers uses TLS encryption. Stored account data — including payment records tied to PayPal, Venmo, and Play+ — is encrypted at rest. We retain your account data for as long as your account is active and for the period required by applicable state law after closure. You can request deletion of non-legally-required data at any time.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how our lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Two-step login verification is available on your account and we recommend enabling it. Suspicious login attempts trigger an automatic account hold pending your confirmation.

Data Retention

Active account records are kept while your account is open. After closure, we retain legally required records for the period mandated by your state; all other data is deleted on request.

Third-Party Access

Only processors directly involved in completing your transaction — such as PayPal or Play+ — receive any portion of your financial data, and only the minimum required to clear the payment.

Common Questions About Your Privacy at capitolbet

These are the privacy questions we hear most from account holders. If your question isn't covered here, use live chat or the Privacy Request form in your account settings to get a direct answer.

We collect your name, date of birth, address, email, and identity documents for state-required verification. Payment method data from PayPal, Venmo, or Play+ is limited to transaction references only.

No. We do not sell your personal information to marketers or data brokers. Third-party access is limited to payment processors completing your transactions, under strict data-use agreements.

Log into your account, go to Settings, then Privacy, and submit a data access request. You can also send the request by email from the address linked to your account.

Yes. You can request deletion of data not subject to legal retention requirements. Submit the request through your account settings or via live chat; we'll confirm what can be removed under applicable state law.

We keep legally required records for the period your state mandates after account closure. Non-required data is deleted on your request. We do not retain payment records beyond compliance periods.

We use session cookies for login continuity and analytics cookies to improve the lobby. You can accept, reject, or manage cookie categories through your browser settings or our cookie preference center.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoTerms & Conditions InfoFAQ

How capitolbet Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Retain Your Information

Cookies and Tracking

Account Security

Data Retention

Third-Party Access

Common Questions About Your Privacy at capitolbet

01 What personal information does capitolbet collect when I open an account?

02 Does capitolbet sell my data to advertisers or third parties?

03 How do I request a copy of the data capitolbet holds on me?

04 Can I ask capitolbet to delete my account data?

05 How long does capitolbet keep my data after I close my account?

06 Does capitolbet use cookies, and can I control them?

Privacy Policy

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