Reference

Terms and Conditions That Govern Your Account

These terms set out the rules between you and capitolbet — covering account creation, deposits via PayPal, Venmo or Play+, wagering conditions, and how we handle disputes.

Account eligibility by state lawPayPal, Venmo & Play+ coveredWagering rules includedDispute process outlinedSubject to change with notice
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capitolbet Terms and Conditions That Govern Your Account
TERMS CONTACT PATHS

Reach Us About Any Terms Question

Live Chat Open the chat widget from any page in your account. Our team can clarify specific clauses, walk through a dispute step, or confirm eligibility for your state.
Email Support Send detailed terms questions to our support address from the email on your account. We match your query to your account record before responding to keep things accurate.
Account Help Center The Help Center in your account dashboard lists current policy documents, recent update notices, and the step-by-step identity verification process for withdrawals.
HOW WE HANDLE POLICY

How capitolbet Manages Your Account Rights

We hold account data, payment records, and wager history according to our retention policy. You can request a summary of what we hold at any time through the Help Center. Security on the account level uses SSL encryption for every session, and two-factor authentication is available in your account settings to protect login access.

Data Retention

We keep transaction records, identity documents, and wager history for the period required under applicable law. You can request a copy of your data through the Help Center in your account dashboard.

Cookie Policy

We use cookies to maintain your session, remember your payment method selection, and measure how the lobby performs. You can manage cookie preferences from the settings page without losing account access.

Account Security

SSL encryption covers every session. Enable two-factor authentication in your account settings — it adds an OTP step at login and is the single most effective account protection we offer.

Policy Change Requests

If you disagree with an updated clause, contact support before the effective date shown in your notification email. We document every exchange so the conversation is on record if a dispute follows.

Frequently Asked Terms Questions

These are the terms questions we hear most often. If your question isn't here, the Help Center and live chat are the fastest routes to a direct answer.

These terms apply to anyone who creates a capitolbet account. Access and wagering eligibility depend on your state's laws — if online casino or sportsbook activity isn't permitted where you are, these terms still apply to your account registration and data.

We notify you via the email address on your account before any material change takes effect. Continuing to use the platform after the stated effective date means you accept the updated version.

We retain transaction records, identity documents, and wager history for the period required under applicable law even after account closure. You can request a data summary before or after closing through the Help Center.

Yes. All three payment methods follow the same withdrawal verification rules — identity confirmation and method matching — regardless of which rail you use. No single method bypasses the standard process.

Start a dispute through live chat or email support using the address registered to your account. We log every exchange, and disputes are reviewed against the clause in effect at the time of the action being disputed.

It means your ability to wager depends on whether your state permits online casino or sportsbook activity. If state law in your location doesn't allow it, your account will be restricted to that state's permitted scope until law changes.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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